Effective October 25, 2026

Privacy Notice

Practical information about personal data and your choices.

Who we are

This notice covers awardanchor.com and the AwardAnchor app, provided by AwardAnchor.com, California. Contact us at help@awardanchor.com.

Waitlist and account information

We process your email and selected airport (or your choice of “I’m not sure yet”) to maintain the waitlist and to send the emails that joining it covers: a note that you joined, your access invitation and AwardAnchor launch updates. You can unsubscribe from them at any time. The signup records the originating landing page and any campaign attribution included with it. If you join again with an email that is already on the list, we keep the details from your first signup and add only what was missing, such as a home airport. Resend stores the contact and delivers confirmation and invitation messages. Invited accounts use Clerk for authentication. Account preferences, saved trips, alert rules and encrypted manual wallet balances support the app’s features.

Essential operation and optional tracking

The site needs hosting, request handling and abuse prevention to work. Short-lived rate-limit counters help protect signup. Your browser stores your privacy choices, and keeps the campaign parameters of the link you arrived on (the utm_ values, never ad click identifiers) in session storage for that visit, so they can be sent with your signup. On this marketing site, optional product analytics uses Vercel Analytics only after you enable it; besides page views it receives two named events (a landing-page view and a completed signup) with the page, the campaign values (only our own campaign codes; any other value is reported as “other”) and yes/no details, never your email or airport. The page address it receives is cut to the site and page path, without the link’s query string or fragment. Marketing measurement uses ad conversion tags — Meta Pixel, the Google Ads tag and Reddit Pixel, each only when configured — and loads only when you separately enable it. Those tools can receive page and interaction information and may set their own cookies. A waitlist signup is reported to them as a single “lead” event; we do not send them your entered email, airport or wallet balance, we keep each tool’s automatic form-matching features switched off, and any contact-matching identifier a tag stored on an earlier visit (such as a hashed email) is deleted before any tag loads. Signup records keep the landing page and campaign source. Ad click identifiers in a link (such as gclid or fbclid) are removed from the page address as the page starts loading, and any a tag stored on an earlier visit is deleted, before any measurement tag loads. Our pages pass on only the site’s address as a referrer, and if an identifier is still visible anywhere a tag could read it, that page loads no optional tag. Measurement tags therefore do not receive them, and we do not keep them with your signup. Like any web address, the link you arrive on, identifier included, reaches our hosting provider when your browser requests the page.

Use “Privacy choices” at the bottom of the page to change your selection. Both optional categories start off. Global Privacy Control keeps marketing measurement off. Revoking a loaded tracker reloads the page so the new choice applies. App tracking controls are separate from this marketing-site choice.

Payments

Paid plans are processed by Stripe. You enter your payment details on Stripe’s checkout page, and AwardAnchor does not receive or store your full card number. We keep the subscription details Stripe reports to us — the plan, its status, billing period dates and a Stripe customer reference — linked to your account so we can provide Pro. Stripe processes payment information, including for fraud prevention, under its own privacy policy.

Do Not Sell or Share My Personal Information

We do not sell personal information. When you enable marketing measurement, the ad conversion tags above can count as “sharing” for cross-context behavioral advertising under California law. To opt out, choose “Only necessary” in Privacy choices at the bottom of any page, or turn off marketing measurement there. We also treat a Global Privacy Control signal from your browser as a request to opt out, and it keeps marketing measurement off on this site.

Service providers and links

Service providers process information needed for hosting, authentication, storage, email and payment processing. Airline, hotel and card-issuer sites you visit have their own policies. AwardAnchor does not take the credentials for your loyalty or bank accounts.

Access, correction and removal

Update your preferences and manual balances in the app. For a data request or waitlist removal, email help@awardanchor.com. We may need to verify that you control the relevant email before acting.

Retention

Waitlist contacts remain until removed. Account information supports the account while it exists. Deleting an account does not promise immediate removal from provider records or backups; payment records and backup copies can follow their own required retention and lifecycle. Waitlist rate-limit counters expire after their short abuse-prevention window.

Questions and updates

Email help@awardanchor.com. This notice’s effective date appears above; updates will be reflected in this notice.